Effective Date: May 23, 2025
C&C Carpet Care ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cccarpetcare.com or use our services. Please read this policy carefully. By accessing our site or engaging with our services, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
Personal Information: Such as your name, email address, phone number, and other contact details you provide when requesting a quote or scheduling service.
Service Information: Details about the cleaning, repair, or stretching services you inquire about or receive.
Device Information: Including your IP address, browser type, operating system, and access times.
Cookies and Tracking: We may use cookies to enhance user experience and analyze website traffic.
2. How We Use Your Information
We use your information to:
Provide and manage our carpet care services.
Respond to your inquiries and provide estimates.
Improve our website, customer service, and marketing efforts.
Send you service updates, special offers, or relevant news (you may opt out at any time).
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with trusted third-party service providers who assist us in delivering our services, such as marketing platforms or payment processors, but only as necessary and with appropriate safeguards.
4. Data Security
We take reasonable steps to protect your personal information using industry-standard security measures, including encryption and secure servers, to prevent unauthorized access or disclosure.
5. Your Rights and Choices
You have the right to:
Access or update your personal data.
Opt out of promotional communications.
Request that we delete your information, subject to legal or business record-keeping requirements.
6. Third-Party Links
Our website may contain links to other websites. C&C Carpet Care is not responsible for the privacy practices or content of those third-party sites.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.